general electric refrigerator serial number

#General electric refrigerator serial number serial number
#General electric refrigerator serial number software
#General electric refrigerator serial number trial

Had my repair window cancelled because by GE because they said they could not get in touch with me. Scheduled a repair for my GE Front Load washing machine that is no longer working at only 2 years old. I hope someone at GE takes the time to address her. I will be putting out how I have been lied to and not helped by managers in the service department as well as letting anyone that will listen how poorly GE is handling this situation.īTW SUE a so called manager lied to me multiple times in almost 30 minute phone call. At this Point I am really disgusted by a company that doesn't appreciate loyal customers. I have been lied by managers in customer relations. No one wants to help me in Customer relations. Then receive a call pump backordered till at least December 7th.Īt which point we will be without a washing machine for over a month. Bad enough we will then be without washing machine for over 2 weeks. They will come out on November 22nd to put new pump in.

We are a family so things are getting bad. So now I am 10 days in with no washing machine. It took a week to get a appointment for service. My washing machine had an appointment for last Friday to repair it. All the appliances are less than 2 years old. I have purchased all GE appliances for my home. None! Absolutely shameful way to run a Customer Service Dept. So far I have wasted two days off work spent countless hours on the phone. Customer service rep' is most unhelpful and has to put me on hold several times whilst she contacts 'parts'. They have no record in the system of which parts to order field tech never updated the ticket. BOTH of which were on the automated confirmation from GE, so it's in the system!)īecause of this he doesn't have the parts and proceeds to tell me I need to call service and have them order the parts first after he updates the call/ticket! So I have wasted a day and need to order parts and schedule ANOTHER call?!Ĭall back Customer Service (have to wait an eternity). On this, the 2nd scheduled service date (and 2nd day off work!) the field tech informs me he doesn't have any information on the washing machine (despite me leaving Model and Serial Number. On a previous call I missed the call, wasn't able to get a hold of anyone and they cancelled the call !! Missed the phone call from the field tech by a split second and mercifully was able to get a hold of him. Had to take a day-off work to be home for my allocated slot.

#General electric refrigerator serial number serial number

Model and Serial number and an explanation of the problem. After the usual 'Press 1 for.' routine I decided to schedule online for convenience. You have customers waiting to talk with you right nowâ€¦ donâ€™t keep them waiting.ĬLICK HERE to try Talk With Web Visitor now.Ībsolutely terrible customer service! Called to schedule a service call for an older washing machine.

#General electric refrigerator serial number trial

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#General electric refrigerator serial number software

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